The NC Credit Union Division Administrator regulates NC state-chartered credit unions organized under Article 14A of the North Carolina General Statutes and has general control, management, and supervision over all NC state-chartered credit unions pursuant to NCGS § 54-109.12. NCCUD is responsible for investigating complaints involving NC state-chartered credit unions.
This information is being collected for the sole purpose of investigating member complaints involving NC state-chartered credit unions. NCCUD collects only the personally identifiable information needed to contact the member and to investigate the member complaint. Please do not provide any other identifying information in the complaint submission or attachments beyond what is requested. DO NOT provide any account numbers, social security numbers, or any identification numbers.
By completing this form, you consent to the use of your information for this purpose. Information submitted on this complaint form may be subject to NC Public Records Law NCGS Chapter 132.
If you are filing a mortgage foreclosure related complaint, additional resources are available through the State Home Foreclosure Prevention Project at 1-888-4442-8188 or visit the website.
For questions regarding this form, contact NCCUD by phone 984-275-6730 or email support@nccud.nc.gov.